Global Service Desk (GSD)

Commercial: 1-844-DISA-HLP | DSN: 850-0032

Prompt One	Prompt Two Options	Email Support
1: DISA Supported Application Support	NIPRNet Issues	Application Services Ticket Request NIPRNet: disa.gsd.apps@mail.mil SIPRNet: disa.gsd.apps@mail.smil.mil Form 7 Requests disa.gsd.form7@mail.mil
	SIPRNet Issues
	I’m unsure
2: DISA Supported Circuits & Infrastructure	Network Outages	Infrastructure Ticket Request NIPRNet: disa.gsd.infrastructure@mail.mil SIPRNet: disa.global.servicedesk.mbx.infrastructre-ticket-request@mail.smil.mil JRSS: disa.gsd.jrss@mail.mil
	Video Services
	Enterprise Satellite
	Voice Services
	Storefront
	JRSS Support
	MPCO
	Operations Support
	Cloud Based Internet Isolation
3: JSP & Pentagon Support	VIP Support	N/A
	EIS Telecommunications Center
	Pentagon Support Service Desk
4: Enterprise Services & DOD365 Support	NIPRNet Issues	Enterprise Services Ticket Request NIPRNet: disa.gsd.enterpriseservices@mail.mil SIPRNet: disa.gsd.enterpriseservices@mail.smil.mil
4: Enterprise Services & DOD365 Support	SIPRNet Issues
5: Fourth Estate Agencies	Defense Information Systems Agency	N/A
	Defense Technical Information Center
	Defense POW/MIA Accounting Agency
	Defense Media Activity
	And other agencies…